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Optoma is warning its customers to be vigilant against counterfeit lamps.
Why buy a genuine Optoma lamp?
Lamps are made up of two parts – the bulb and the bulb holder. Optoma genuine lamps are designed specifically and uniquely for Optoma projectors. Counterfeit lamps may contain differences that could affect the performance of your projector.
Installing a counterfeit lamp into an Optoma projector may damage the projector which would void your projector's warranty. Repairs resulting from damage caused by a counterfeit lamp would not be covered under the warranty
Counterfeit lamps may lead to reduced performance and reduced life expectancy of your projector.
How do I know if I have a genuine Optoma lamp?
The majority of Optoma lamps now come in original Optoma packaging and can be identified by this. An example of the Optoma packaging can be seen below.
All genuine Optoma lamps can be checked using the ‘Check my lamp’ tool below. If your serial number information cannot be found after checking, it may be a counterfeit lamp. Please contact your local Optoma service centre accordingly.
Optoma strongly recommends that customers fit only genuine Optoma lamps into Optoma projectors. Customers can check whether they have a genuine Optoma lamp here:
Check my lamp
Find your projector's replacement lamp